Privacy Policy

Effective Date: 24 May 2024

1. Introduction

Welcome to REMINISCE. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us directly, such as your name, email address, phone number, and any other information you choose to provide when you register for an account, upload content, or communicate with us.

Content and Media

We collect the photos, videos, audio recordings, and other media you upload to REMINISCE. This includes any metadata associated with your uploaded content.

Usage Data

We collect information about your interactions with our services, such as the pages you visit, the features you use, the actions you take, and the time, frequency, and duration of your activities.

Device Information

We collect information about the device you use to access our services, including the hardware model, operating system, browser type, IP address, and device identifiers.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect information about your activity on our website and improve your user experience. For more details, see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Services: To operate, maintain, enhance, and provide all features of our services, including creating and sharing memorials.

  • Personalization: To personalize your experience, such as remembering your preferences and providing customized content.

  • Communication: To send you updates, security alerts, support messages, and account notifications.

  • Analytics: To analyze usage patterns and trends to improve our services and develop new features.

  • Marketing: To send you promotional materials and other information related to our services, with your consent where required by law.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Your Consent: We may share your information when you give us your consent to do so.

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices

Account Information: You may update or correct your account information at any time by logging into your account settings.

Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. For more information, see our Cookie Policy.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

20 Glencairn Thicket
The Gallops
D18 C6H0